Returns & Exchanges
At HangerPakistan, we want you to love what you wear, which is why we offer a hassle-free 7-day return and exchange policy for all unworn items with original tags. Whether it is a size issue or a change of heart, our team is dedicated to ensuring your shopping experience remains seamless.
Return Process
- 1.Initiate Your Request
Contact our customer support team via WhatsApp or email within 7 days of delivery, providing your order number and the reason for the return or exchange.
- 2.Inspection & Approval
Ensure the garment is in its original condition, unwashed and with all labels attached; once our team verifies the details, we will provide you with the return shipping address.
- 3.Pack & Ship
Securely pack the items in their original packaging and ship them back to our warehouse using any traceable courier service of your choice.
- 4.Processing & Refund
Once we receive and inspect your package, we will process your exchange or issue a refund via bank transfer or store credit within 3 to 5 business days.